Teamleader Software Engineering - Customer Service (f/m/d) | Migros Jobs The job portal of the Migros Group Jobs Working at Migros Main menu Working at Migros What we stand for What we offer About the Migros Group Career Main menu Career Trainee programmes Young talent programmes Lateral entry Truck driving Apprenticeship Main menu Apprenticeship Apprenticeships Benefits Trial apprenticeships Application Tips Our companies en English Deutsch de Français fr Italiano it English en Galaxus 24. November 2025 Teamleader Software Engineering - Customer Service (f/m/d) 80 – 100% Permanent position Immediately or by agreement Home office option Working from anywhere Jobsharing Find out more Do you want to shape the future of customer success through technology? Are you a hands-on engineering leader passionate about end-to-end ownership of software, data flows, and AI-driven communication solutions? Do you thrive on leading a high-performing team that delivers creative, scalable tools for millions of customers and our employees? Share Copy link E-Mail LinkedIn xing WhatsApp Apply now Galaxus DG Hauptsitz Pfingstweidstrasse 60b 8005 Zürich Calculate route Key information We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned. What you move Main task In the role as Teamleader Software Engineering, you encourage and challenge your employees and actively support them in their personal development. Main task You will work closely together with the product owner, the software architect and the whole team to create meaningful impact. Main task Approximately 60% of your work is hands-on: You will develop key components, help shape architectural decisions, and ensure code quality and technical direction within the team. Main task You ensure that our customer service processes are as efficient and effective as possible without compromising customer satisfaction. What you will bring 5 Jahre Software Development No qualifications/further training required German (Fluent) English (Fluent) Mandatory Exhibit strong leadership and empathy while thriving with diverse personalities and cultural backgrounds Mandatory Committed to agile principles while able to translate business processes into robust, automated and scalable solutions Mandatory Entrepreneurial, customer-oriented mindset and highly motivated to deepen expertise in customer services Mandatory Positive charisma, natural motivation, motivates teams, foster psychological safety Mandatory Professional in some of C#, .NET, MS-SQL, React and TypeScript – open and eager to quickly adapt to any required technologies for the role Mandatory Experienced in cloud & distributed systems Mandatory Identifying opportunities for improvement and implementing changes to enhance productivity and effectiveness Mandatory The capacity to adapt to ongoing changes in the work environment The benefits we offer Flexible working hours Flexible workplace / working from home Maternity/paternity leave Mobile phone subscription Employee offers Individual continuing training Holidays Initial and continuing vocation training Personal responsibility & freedom Room to manoeuvre and decision-making Application and contact details Patrick Meise People Attraction & Active Sourcing Specialist Information for recruitment agencies Only direct applications will be considered for this position. Apply now The job portal of the Migros Group Jobs Apprenticeships Working with us Migros as an employer What we stand for What we offer About the Migros Group Our companies Career Career paths Trainee programmes Young talent programmes Lateral entry Truck driving Apprenticeship Apprenticeship at Migros Apprenticeships Trial apprenticeships Benefits Application Tips Follow us LinkedIn Instagram TikTok Facebook Frequently Asked Questions (FAQ) Contact Impressum Legal Information Privacy Notice Cookie settings © 2025 Federation of Migros Cooperatives